Privacy Policy and User Rights
Protecting your data and maintaining transparency are our top priorities at hironafirox.
Introduction to Our Privacy Practices
At hironafirox, we are committed to respecting and protecting the privacy of our website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with Australian data protection laws and industry best practices. Please read this document to understand your rights and our responsibilities.
We only collect information necessary for providing and improving our digital marketing, branding, web design, and e-commerce solutions. You are encouraged to review this policy regularly as it may change to reflect evolving legal requirements and technologies.
What Information We Collect and Why
We collect personal information you provide directly, as well as data gathered automatically through cookies and analytics tools, to offer, enhance, and personalize our services.
Information You Provide Directly
- • When you fill out website contact forms, we collect your name and details.
- • Feedback, survey responses, and participation in promotions are also recorded.
- • When making business inquiries, we store your contact and business info.
- • Submitting applications or CVs shares your qualifications with us.
- • When interacting via email or phone, conversation details are logged.
Information Collected Automatically
- • Website visits are tracked using cookies and analytics tools.
- • Device type, browser, and IP address details are collected automatically.
- • We gather time spent on site and pages visited during your session.
- • Interactions with web forms are monitored for performance insights.
- • We log referring links to help improve content and marketing.
How We Use Your Information
Your data helps us provide tailored digital marketing solutions, improve user experiences, and communicate relevant updates about our brand and services.
- • Responding to inquiries and providing requested services.
- • Administrative tasks, such as processing orders or appointments.
- • Improving website functionality based on usage analytics.
- • Sending marketing communications with your consent.
- • Managing contests, surveys, or promotional events.
- • Protecting against fraud and maintaining site security.
- • Complying with our legal obligations in Australia.
Our Commitment: We implement reasonable safeguards to keep your personal information secure and confidential, regularly updating our policies to align with industry standards and regulations.
How We Share Your Information
We never sell your personal information. Sharing occurs only with trusted vendors or as required by Australian law, following strict confidentiality agreements and safeguards.
Use of Service Providers
Vendors may access your data to support our technology, marketing, or customer service needs, but only within the scope of their work for us and with appropriate controls in place.
Legal and Regulatory Obligations
We may disclose your details when required by Australian law or regulatory authorities to comply with our legal duties.
Use of Anonymous Statistics
We may share non-personal, aggregated usage statistics publicly for business or marketing purposes.
Your Data Rights and Choices
You have the right to request access, correction, deletion, or restriction of your personal information. Contact us for any of these rights or if you have privacy concerns.
- • You may request a copy of any personal data we hold about you.
- • Request corrections on any incorrect, outdated, or incomplete information.
- • Ask for the deletion of your personal information when appropriate.
- • Request your data in a portable, machine-readable format.
- • Object at any time to the use of your data for certain purposes.
- • Request limits on how we process your personal information.
For any data access, correction, or deletion requests, please email or phone us as detailed below. We respect your choices and will follow up promptly.
How We Protect Your Data
We use technical and organisational measures to safeguard information, including encrypted data transfer, secured infrastructure, and routine monitoring for security risks.
Technical Safeguards
- • Encrypted transfer of sensitive data using SSL.
- • Regular security updates for website and hosting.
- • Separate storage of private and public-facing data.
- • Routine vulnerability scanning and patching.
Organizational Safeguards
- • Background checks for staff with access to data.
- • Staff training on data protection and privacy laws.
- • Access limited by employee role and necessity.
- • Policies for safe use of third-party vendors.
Retention of Your Information
We only retain your personal data as required for our business needs or to comply with regulations. Unnecessary information is periodically reviewed and deleted securely.
- • Stored for the duration your account remains active.
- • Kept for ongoing brand improvement and marketing analytics.
- • Retained as long as required for ongoing support.
- • Stored to meet accounting and compliance standards.
- • Kept until you opt out or request deletion.
We review our retention periods regularly to ensure compliance.
International Data Transfers
Sometimes, service providers may be located overseas. When this occurs, we ensure appropriate contracts protect your privacy under Australian law.
- • Vendors are reviewed for data protection compliance.
- • Data transfer agreements are implemented as needed.
- • Privacy impact assessments may be conducted.
- • Ongoing monitoring of overseas vendor practices.
Cookies and Tracking Technologies
We use cookies for site functionality, analytics, and to enhance your browsing experience. Manage your preferences through your browser settings or our cookie banner.
Types of Cookies Used
- • Basic site operations and security depend on these.
- • Monitor and improve site function and speed.
- • Support custom settings and remembered preferences.
- • Enable advanced features and interactive content.
Your browser lets you control or block cookies as you wish.
How We Update This Policy
We review our Privacy Policy periodically to keep up with changes in technology or law. Updates are posted here and become effective immediately.
- • Changes displayed on this page promptly.
- • Email or banner notice if changes are significant.
- • Clear explanation of major policy modifications.
- • Ongoing feedback channels for user concerns.
Check this page for the latest privacy updates.
Contact Us About Privacy
For questions or to exercise your privacy rights, please reach out by phone or email.
hironafirox
255 Broadway, Glebe, NSW 2007 Australia
Phone: +61306749056
Email: content@hironafirox.com
Policy last updated October 28, 2025.
Effective as of October 28, 2025.